Shipping policy
Shipping Policy
Effective Date: August 19, 2026 Website: [your-store-url.com]
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive a confirmation email with tracking information once your order has shipped
2. Shipping Destinations
We currently ship to addresses within the United States, including all 50 states. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or US territories (unless otherwise stated).
3. Shipping Times & Rates
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Free / $[X] |
| Expedited Shipping | 5–10 business days | $[X] |
| Express Shipping | 3–7 business days | $[X] |
⚠️ Note: Delivery times are estimates and are not guaranteed. Delays may occur due to high order volume, carrier issues, or customs processing.
4. Free Shipping
We offer free standard shipping on all orders over $[minimum amount]. Orders below this threshold will be charged a flat shipping fee at checkout.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package via the carrier's website. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
6. Shipping Carriers
We work with a variety of carriers, including but not limited to:
- USPS
- UPS
- FedEx
- ePacket / international logistics partners (for overseas-sourced products)
The carrier used for your order will depend on your location and the shipping method selected.
7. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery window:
- Check your tracking number for the latest update
- Contact the carrier directly for more information
- Reach out to us at [stefanp.officia@gmail.com] — we will investigate and assist you
We are not responsible for delays caused by:
- Carrier disruptions or strikes
- Severe weather conditions
- Customs clearance (for internationally sourced products)
- Incorrect shipping address provided by the customer
8. Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. If you need to update your address, contact us immediately at [your-email@domain.com]. Once an order has been shipped, we cannot guarantee address changes.
If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for any re-shipping fees.
9. Damaged or Missing Items
If your order arrives damaged or items are missing:
- Contact us within 7 days of delivery
- Provide your order number and clear photos of the damaged packaging and item(s)
- We will arrange a replacement or refund in accordance with our Refund Policy
10. Customs & Import Duties (Dropshipping Notice)
Some of our products are shipped from overseas suppliers. As a result:
- Packages may be subject to customs inspection
- Any applicable import duties or taxes are the responsibility of the customer
- We are not responsible for delays caused by customs processing
11. Contact Us
For any shipping-related questions, please contact us:
- Email: [stefanp.officia@gmail.com]
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
This Shipping Policy was last updated on August 19, 2026.